HPIC’s Privacy Policy

When you make a donation to HPIC, you are entrusting us with very important financial and personal information, and we understand that you may have concerns about privacy issues. HPIC is committed to upholding the highest standards of donor confidentiality.

Your personal information, although it is shared with HPIC, belongs to you. When we refer to "personal information,” we mean any information about an identifiable individual, whether it concerns your e-mail address, where you live, your interests, etc. We feel that it is your right to be able to give in a safe and secure environment, and to know how your personal information is being used.
Your personal information will never be shared, traded, sold or used in any manner not explicitly approved by you. We do not swap mailing lists, share donor information or sell phone numbers. Only HPIC’s designated staff are allowed to access this personal information. Credit card information is only kept on file if the donor has a monthly donation plan.

We are required to store your personal information by the Canada Revenue Agency (CRA). It also helps protect you in the case of a lost or missing receipt, because we can reissue a receipt for your tax purposes. Finally, the storage of personal information helps protect you against credit card fraud, because the records of all transactions are kept for reference in the case of a dispute. If you donate online, you provide your name and address to PayPal, a reputable payment processor with the highest security standards. When donating online your credit card information is processed by PayPal and only kept on file if you have a monthly donation plan.

HPIC uses mailing addresses, phone numbers and e-mail addresses to communicate with our donors about the work accomplished through their donations and sometimes to verify transactions. HPIC will respect the wishes of a donor if he/she does not wish to receive communication from HPIC. If this is your wish, just call 1-800-627-1787, or e-mail info@hpicanada.ca or mail a letter to Health Partners International of Canada, 955 boul. St-Jean, bureau 100, Pointe-Claire, QC H9R 5K3.

Online Security Policy
Your privacy and security are important to us. We work carefully to ensure that your personal information is kept safe and secure throughout the transaction process. Our site is protected against unauthorized activity. PayPal, the third party organization that handles our online donation payment process, has the highest standards for online security.